FAQ
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SHIPPING AND HANDLINGTotal under $40: $15 shipping on all orders in the US ☺ Total over $40: Free shipping on all orders in the US ☺ We kindly request that you allow us 2 to 3 days to process your order prior to shipping, and an additional 5 to 7 days for the delivery of your products. Thank you for your understanding. |
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RETURNS/EXCHANGEAll returns and exchanges must be postmarked no later than 3 days after the delivery date. Regular price merchandise may be exchanged unworn, in original condition, with tags attached. Please call and email within 48 hours of receipt of the product to get a Return authorization from the store and initiate the return/exchange process. 408-752-6634 As we cover the cost to send it to you, we appreciate you paying for the return. Please allow 2-3 days for the processing of your exchange from the date we receive your package. |
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CAREHandmade ocean-inspired accessories, especially those made with real seashells or acrylic charms, require careful maintenance to preserve their beauty. Real seashells are fragile and should be stored in a soft pouch or jewelry box to avoid scratches and breakage. Keep them away from harsh chemicals and extreme temperatures to maintain their structure. Acrylic charms are more durable but can also scratch. Clean them with a soft, lint-free cloth and mild soap, avoiding abrasive materials. Additionally, remove these accessories before swimming in saltwater or chlorinated water to prevent deterioration. By following these care tips, you can keep your unique pieces in excellent condition for longer. |